shipping & returns.
01Free shipping
All Chill Pod orders ship free within the United States and Canada. Orders are processed within 1–2 business days and typically arrive within 5–7 business days via Canada Post, UPS, or other major carriers.
02Where we ship
We currently ship to the United States and Canada only. Orders are delivered via Canada Post, UPS, and other major carriers.
03Order tracking
Once your order ships, you'll receive an email with a tracking number so you can follow your package every step of the way.
0430-day returns
Not satisfied? No problem. You can return your Chill Pod within 30 days of delivery for a full refund. Items must be in original condition and packaging.
05Custom disks
Because custom disks are made-to-order with your personal design, they are non-refundable unless they arrive damaged or defective.
06Need help?
Reach out to us at chillpodcs@gmail.com and we'll get back to you within 24 hours.